The Definition of a Hiring Health Score
A Hiring Health Score is a composite real-time metric that aggregates multiple operational signals from an active search mandate into a single score — typically on a 0–100 scale — indicating the current health of the search and the probability of on-time close. It is the primary dashboard metric in Majhi OS and the signal that triggers automated recovery interventions when it drops below defined thresholds.
The concept is analogous to the Uptime metric in infrastructure monitoring or the Apdex score in application performance management. Rather than requiring a recruiting manager to review 12 different data points and form a subjective view, the Hiring Health Score synthesises those signals into a single number with a defined meaning: above 75 is healthy, 50–75 is degrading, below 50 triggers autonomous recovery.
What the Score Measures
Response Rate
Current outreach response rate vs. the mandate-specific baseline. Weighted heavily because decay here is the earliest stall signal.
Pipeline Velocity
Days per pipeline stage vs. the expected SLO. Slow movement through screening or interview stages is a leading failure indicator.
Recruiter Load
Current mandate count for the assigned recruiter. Overloaded recruiters produce systematically slower, lower-quality searches.
Shortlist Approval
Percentage of presented candidates advancing to interview. Low approval signals brief calibration failure.
Hiring Manager Engagement
Response time to shortlist presentations and interview feedback. HM bottlenecks are a common and invisible stall cause.
Days Open vs. SLO
Current days open relative to the target close date. Compresses as the SLO approaches without an offer pending.
"The Hiring Health Score is the metric that makes recruiting operations addictive. Every recruiting leader who sees it in a dashboard for the first time asks the same question: why hasn't this existed before? The answer is that it requires all the observability infrastructure underneath it. You can't have the score without the telemetry."